Knoxville, Tenn. – Inc. magazine listed Cellular Sales at No. 72 on its list of the nation’s fastest growing companies according to gross dollars of growth. Cellular Sales was ranked No. 1,856 on the fourth annual overall list of the nation’s fastest growing companies (up from No. 2,069 last year). The “Inc. 5,000” represents a comprehensive look at America’s independent-minded entrepreneurs.
Growth for Cellular Sales was reported at 147 percent according to Inc. magazine. The magazine ranked Cellular Sales No. 96 on the “Inc. 5,000” list of the nation’s fastest-growing privately held retail companies. The magazine reported that Cellular Sales’ 2006 revenue of $127.9 million grew to $316.1 million last year.
“When we started with one Cellular Sales store in 1993, we said we were going to stand out from other companies by providing the kind of customer service that turns customers into dedicated fans who don’t want to do business anywhere else,” said Dane Scism, founder and CEO of Cellular Sales. “We do things that other companies cannot or will not do – and our success comes from that philosophy.
“Every single customer who purchases a wireless device from us gets a call from Cellular Sales within 24 hours. We call to see what their in-store experience was like. We make sure they understand how their new phone operates and make sure they understand their service plan. It’s just one more way Cellular Sales guarantees that our customers are getting unparalleled service.”
Cellular Sales, Verizon Wireless’ largest premium retailer, also conducts ongoing analysis of its customers’ phone usage so the company can notify customers when other service plans would be more cost effective for them.
“In spite of economic ups and downs, Cellular Sales has averaged 30 percent growth every year,” Scism explained. “You can only do that by making sure your customers are happy with you. We have customer satisfaction numbers that show our training and business model works.”
Cellular Sales is a 17-year old privately held company founded and headquartered in Knoxville, Tenn. The company currently operates throughout the United States. By year end, Cellular Sales will open at least 50 new stores in markets across the United States, bringing the company’s total number of locations to around 400. For the past three years, Inc. Magazine has named Cellular Sales one of the nation’s fastest growing retail companies in the country.
For more information about Cellular Sales, or to find a Cellular Sales location near you, visit the company’s web site at www.cellularsales.com. Read about the entire 2010 Inc. magazine “Inc. 5000” list at http://www.inc.com/inc5000/2010/index.html.