NASHVILLE, Tenn. – Lifeguard Ambulance Service in Nashville has received the prestigious accreditation for the Commission on Accreditation of Ambulance Services (CAAS) for its compliance with national standards of excellence.
According to officials with CAAS, out of approximately 230 ambulance services in Tennessee, Lifeguard Ambulance Service is only the second to receive this accreditation in the state and is the first in Middle Tennessee. In addition, out of approximately 15,250 ambulance companies in the United States, only 155 of those are accredited.
Lifeguard Ambulance Service provides services to Nashville, Murfreesboro, Franklin and the surrounding communities throughout the Middle Tennessee counties of Davidson, Williamson, Rutherford, Wilson, Maury, Cheatham, Robertson, Montgomery and Dickson. Additionally, it provides primary 911 ambulance services for the City of Spring Hill and is the contracted ambulance provider for the Tennessee Valley VA Health System, as well as a contracted partner for the TriStar Health System.
“The accreditation process looks into the interworking parts of the ambulance agency and ensures every element is of the highest quality,” said Brett Jovanovich, Chief Operating Officer for Lifeguard Ambulance Service. “Through the CAAS process, new and innovative policies and procedures have been put into place and will trigger monitoring and measuring of enhanced operational efficiency, productivity, clinical quality and customer satisfaction.”
The prestigious accreditation will be officially recognized during a special reception and presentation event on Thursday, April 25 beginning at 5:30 p.m. at the Union Station Hotel in Nashville. Chuck Kearns, who serves on the board of directors for CAAS and also serves president of the National Association of Emergency Medical Technicians (NAEMT), will give the keynote presentation. Lifeguard Ambulance Service’s contracted partners and the media are also invited to attend.
“We applaud the effort and dedication of Lifeguard Ambulance Service that is required to achieve this prestigious designation,” said Tyler White, Emergency Services Administrator, TriStar Health. “TriStar Health hospitals are proud to partner with exemplary organizations such as Lifeguard, which continually demonstrate their commitment to delivering high-quality patient care.”
“CAAS is the number one accreditation available to transportation providers,” said Jim Swindle, the City of Spring Hill’s Fire Chief. “Because we are a key player in providing healthcare to thousands of people who require EMS services, we wanted to partner with the best and therefore, Lifeguard is our preferred transportation provider.”
Officials explain that CAAS is a non-profit organization, established to encourage and promote quality patient care in America’s medical transportation system. The primary focus of the Commission’s standards is high-quality patient care. This is accomplished by establishing national standards, which not only address the delivery of patient care, but also the ambulance service’s total operation and its relationships with other agencies, the general public and the medical community. The Commission’s standards often exceed state or local licensing requirements. The accreditation process, which is voluntary, includes a comprehensive application and on-site review by national experts in emergency medical services.
“With the growing challenges facing healthcare, having the ‘gold stamp’ of quality and excellence is paramount to remaining competitive and patient/customer focused,” said Jovanovich. “We are excited about bringing this level of quality to our customers and patients throughout Middle Tennessee.”