Relevance: Today’s Critical Marketing Buzzword

Relevance: Today’s Critical Marketing Buzzword

For the past several years, those in my profession have focused heavily on “trust marketing” as the linchpin of customer engagement and retention. In other words, trust in a particular brand’s authenticity and integrity is the primary driver of that brand’s ultimate...
Media Training- Who Needs It?

Media Training- Who Needs It?

Most business leaders need to understand – at least at a basic level – how to talk to the news media in both positive and negative situations. Refusing to comment when media attention comes your way is simply not an option. You need to be able to successfully navigate...